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Privacy policy

Last updated: January 19, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions apply whether singular or plural.

1.2 Definitions

For the purposes of this Privacy Policy:

  • Account: a unique account created for You to access our Service.
  • Company (referred to as “the Company”, “We”, “Us” or “Our”): Key Mentoring LLC, 10990 Wilshire Blvd. Ste 1650, Los Angeles, CA 90024.
  • Cookies: small files placed on Your device by a website to store browsing history.
  • Country: California, United States.
  • Device: any device that can access the Service.
  • Personal Data: any information relating to an identified or identifiable individual.
  • Service: the Website.
  • Service Provider: third-party companies/individuals processing data on our behalf.
  • Usage Data: data collected automatically from use of the Service.
  • Website: Key Healthcare, https://keyhealthcare.com/.
  • You: the individual or entity accessing or using the Service.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected
2.1.1 Personal Data

While using Our Service, You may provide:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data
2.1.2 Usage Data

Collected automatically when using the Service, including IP address, browser type/version, pages visited, visit times, device identifiers, etc. On mobile devices, also includes device model, OS, browser, diagnostics.

2.2 Your Rights

You have the following rights regarding your medical information (via HIPAA Privacy Officer):

  • Right to Inspect and Copy
  • Amendment
  • Right to an Accounting of Disclosures
  • Request Restrictions
  • Request Confidential Communications
  • Receive a Copy

Changes to this Notice: The Facility may update this Notice at any time and will post current version.

Questions and Complaints: Contact the Facility’s HIPAA Privacy Officer or the Department of Health and Human Services.

2.3 Tracking Technologies and Cookies

We use Cookies, web beacons, tags, and scripts.

  • Session Cookies: essential for website functionality.
  • Cookie Policy / Notice Acceptance Cookies: persistent, record cookie-acceptance.
  • Functionality Cookies: persistent, remember choices like login, language.
2.4 Use of Your Personal Data

The Company may use Personal Data to:

  • Provide and maintain our Service
  • Manage Your Account
  • Perform contracts for goods or services
  • Contact You
  • Provide news, offers, and information unless opted out
  • Manage requests
  • Business transfers (e.g. mergers)
  • Other purposes (analytics, marketing, improving Service)
2.5 Sharing of Your Personal Data

We may share data:

  • With Service Providers
  • During business transfers
  • With affiliates
  • With business partners
  • With other users (if publicly shared)
  • With Your consent

3. Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill purposes, comply with laws, resolve disputes, and enforce agreements. Usage Data retained for analytics/security/legal obligations.

4. Transfer of Your Personal Data

Your data may be transferred to locations outside Your jurisdiction. We secure transfers and require adequate protections.

5. Delete Your Personal Data

You have the right to delete or request deletion of Your data via account settings or contacting Us. Some data may be retained if legally required.

6. Disclosure of Your Personal Data

6.1 Business Transactions

Data may be transferred in mergers, acquisitions, or asset sales, with notice.

6.2 Law Enforcement

May disclose if required by law or valid government requests.

6.3 Other Legal Requirements

We may disclose to:

  • Comply with legal obligations
  • Protect Company rights/property
  • Prevent wrongdoing
  • Protect user/public safety
  • Protect against legal liability

7. Security of Your Personal Data

We use commercially acceptable measures to protect your data, but cannot guarantee 100% security.

8. Children’s Privacy

Service is not intended for children under 13. We do not knowingly collect data from under‑13s. If aware, we will remove data promptly. Parental consent is required where legally mandated.

9. Links to Other Websites

Our Service may include links to third‑party sites. We are not responsible for their privacy practices. Please review their policies.

10. Changes to this Privacy Policy

We may update this Policy and will notify you via email and/or service notices, updating the “Last updated” date. Changes effective upon posting.

11. Contact Us

If you have any questions, contact us by phone: (213) 319‑6983.

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